"Easy to Find the Tires I Needed"
I had a good experience using ntb to look for tires. I already had a specific idea of what I needed, and the site made it easy to narrow things down quickly. To me, it felt like a solid option when you don’t want to spend forever comparing tires and just want to find a decent match fast.
"Road hazard coverage really came through"
I got a nail in my tire and the road hazard coverage ended up being really helpful. The warranty felt solid overall and made the whole situation a lot less stressful. I’d definitely consider using this coverage again next time.
"Solid battery service, no complaints"
Had my battery swapped quickly and everything went smoothly. It was a simple, hassle-free experience, and I’d definitely say the service was good overall.
"Easy oil change, no hassle"
I went through ntb.com for an oil change, and it was smooth. The guy at the front desk was friendly, which always helps, and they finished my car faster than I expected. Also, I really appreciated that they didn’t push a bunch of extra stuff on me the whole time. My car seems to be running fine afterward, so no complaints there. I’d probably go back again next time
wandadoman2416
May 13, 2026
"Bill was right on"
I booked my tire service through ntb.com and the price was exactly what they charged me. No random fees, no surprise add ons or weird stuff on the bill, which I really appreciated
Edna_smith91
May 03, 2026
"I stopped in today and they got me..."
I stopped in today and they got me taken care of fast. The wait really wasnt bad at all and everything went smooth.
"Good experience overall"
I had a good visit. The staff was professional but still easy to talk to, which I appreciated. They walked me through what was going on with my tires in a way that felt normal and not pushy or awkward. It did take a little longer than I expected, but overall I was happy with the service.
darlaestorga9041
April 10, 2026
"I had to reach out to NTB because..."
I had to reach out to NTB because my tire appointment got a little mixed up, because apparently even tires need a scheduling drama now and then. Customer service got back to me quickly, and the person I spoke with was friendly and normal, not someone reading off a script like they were being held hostage by a call center manual.
They helped move my appointment time and actually explained what was going on, which I appreciated. I’m giving 4 stars because I did have to sit on hold for a bit first, which was super fun in the way staring at a wall is fun, but overall it was a good experience and they got it handled
charles_Reyes85
March 27, 2026
"Really happy with the tire prices"
I went to NTB because I needed new tires and felt a little stressed about how much it was going to cost. The prices ended up being better than I expected, which was such a relief. I liked being able to compare a few different options without feeling pressured or rushed. I booked the install, and the final total still felt fair with no weird surprise add-ons. For the money, I was genuinely happy with it and would use them again.
Joanne_langlois75
March 19, 2026
"It was smooth. Got updates..."
It was smooth. Got updates along the way, which I appreciated. No chasing anyone down. No weird surprises. Just knew what was going on the whole time, and everything worked out fine.
hello_allen570
February 11, 2026
"Brakes fixed right the first time"
I took my car to NTB to get the brakes checked out, and they got everything fixed right the first time. No more squeaking, and the car feels safe to drive again. They did mention a couple of extra things, but some of it felt unnecessary, so I just stuck with the brake repair. Overall, I’m happy with how it turned out.
richard_Williams73
February 02, 2026
"Quick tire install, no hassle"
I needed to get 4 new tires put on, so I booked an appointment on ntb.com the night before. When I showed up, the appointment was actually in their system… which was nice and not always a given.
The guys finished it faster than they originally said and didn’t try to sell me a bunch of extra stuff. The car rides smooth now, and the whole visit was easy… I’d go back again
johnlittlejohn3680
January 30, 2026
"Surprisingly easy, for once"
I ordered tires on ntb.com and, shockingly, the whole thing was actually painless. I found my tire size without having to dig through ten confusing pages, picked the store closest to me, and grabbed an appointment time that didn’t completely ruin my day. The price was clear enough too, which was a nice change from the usual “surprise, here’s another fee” routine.
I got the confirmation email right away, and when I showed up, everything matched what I had scheduled online. it went smoother than I expected, which says a lot. I’d probably use the site again next time, assuming it keeps behaving like this.
willie_Monroe95
January 28, 2026
"Way cleaner than I expected"
I stopped by ntb and wasn’t expecting much, but actually, I was impressed with how clean everything was. The waiting area didn’t have that messy, greasy feel some auto shops have, and the floors and counters looked like they actually keep up with them. Even the bathroom was clean, which I always notice right away. It made the wait way more comfortable. 5 stars from me.
johnlawhorne5204
January 27, 2026
"No pressure, just a straightforward visit"
I went in to get tires and they walked me through a few options, but it never felt like they were trying to push anything on me. I mean, you expect a shop to mention what’s available, but they kept it reasonable and let me decide. Overall it was an easy visit, and the staff was relaxed and easy to deal with.
diane-Wilson
January 24, 2026
"Alignment came out great, but the wait was a bit much"
The alignment turned out really well and my car drives straight now, which is exactly what I needed. I’m happy with the actual work they did. The only downside was that it took a little longer than I expected, but overall I’m satisfied with the result.
lydia1978
January 17, 2026
"Estimate matched the final bill"
The estimate was exactly what I ended up paying. No surprise charges or last-minute add-ons. Nice
DavidHathorn
December 27, 2025
"Easy to get appointment set up"
Booked my appointment on ntb.com and it was easy. Picked the store, time, and service without any real hassle. Got the confirmation quick too. Nothing fancy, just worked like it was supposed to